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SHIPPING METHODS

Please note that all orders are shipped via DHLexpress, the tracking number will be attached to the PayPal transaction with a direct link to DHL tracking research. We do not assume any responsibility for lost packages.

All packages are fully insured for your security.

Express courier does not deliver on weekends or local holidays.

 

Information for customers outside of EU (European Union):

 

Please note that in some cases you might be subjected to customs, we do not assume any responsibility for lost packages and custom fees. Please check with your local customs office for your local rules and regulations. We deduct VAT for international orders.

 

METHODS OF PAYMENT

 

We accept VISA, Master Card, Euro Card, PayPal.

You can safely and comfortably pay with credit card at back-door.it. Paypal handles your credit card details direct and safe. No credit card details will be registered at back-door.it. We do not charge you any fee when you choose this option. If you have more questions about the payment please contact your card provider.

 

MULTIPLE ITEM ORDER

 

We reserve our rights to cancel any orders that are done in multiple quantities on the same item, especially on limited items and sneakers.
If you are uncertain, then please email customer service: info@back-door.it.

 

PRICE ERRORS

 

We reserve our right to cancel or adjust any order with price errors.

 

ALL THE ORDER WILL BE SELL FROM:

 

Back Door SRL
Piazza Galileo Galilei 3/a
40123 Bologna, Italy
P.IVA 02749051203