NO RETURN OR EXCHANGE ALLOWED ON LIMITED RELEASES LIKE NIKE SP, JORDAN LIMITED AND ADIDAS LIMITED.
Returns or Exchanges:
Returns or Exchanges may be done within 10 days from purchase date at yourÂ responsibility. In the case of an exchange the customer will be required to pay an additional re-shipping fee. We kindly ask that all valid returns must be in unworn condition with attached tags and packaging. Back Door will not accept any returned merchandise without prior written communication and valid Return Authorization Number.Â If you are an extra-UE costumer please mark as ‘Returned Items’ on both your parcels and on all paperwork enclosed to prevent it incurring import charges and taxes, any extra feeÂ will be deducted from your refund.
Please download the PDF form above and add it to your return.Â
You understand and agree that Back Door shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company.
All SALEÂ items, including any discount/promo codes used are FINAL SALE and are ineligible to be returned or exchanged.